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Refresh icon in dashboard list - SOW

Elena Spıru
Mega Guru

Hello,

 

I have a requirement to add the refresh button in the dashboard list in SOW.

Currently when you open SOW -> Overview-> Open one list from a report -> this is how it looks:

ElenaSpru_0-1756285187050.png

My requirement is to add the refresh button where the yellow dot is, just as it is inside a regular list on SOW:

e.g. change request list

ElenaSpru_1-1756285331267.png

 

Is there any way to do it?

Thank you, 
Elena

 

1 ACCEPTED SOLUTION

Shruti
Mega Sage
Mega Sage

Hi @Elena Spıru 

OOTB landing page is not editable. You can create a variant and add option to refresh the list

Go to the UI Builder -> Service Operations Workspace -> Home -> Service Desk Landing Page PAR SNC -> Duplicate variant

Shruti_0-1756357401349.png

Go to widget data list and uncheck hide options to refresh

Shruti_1-1756357491057.png

 

 

View solution in original post

7 REPLIES 7

Hello, 

 

I did the exact same steps:
1. Cloned the Service desk landing page PAR SNC and changed the order of the copy to be higher

ElenaSpru_0-1756368211046.png

2. Opened the copy, went to the "Data List" Widget and unchecked the Hide option to refresh
3. Saved it
 In UI Builder, in preview it looks perfect but when I switch to SOW the refresh button is not there.

ElenaSpru_1-1756368491216.png


I also logged out/in and cache.do, but it is still the same.

Hi @Elena Spıru , Please change the order of cloned page to lowest order 10 or 20 and try.

It will only refresh list

You are definitely right, I don't know why I confused the orders but now it works. Thanks a lot for everything!