Remove users from a group

[Rachael12]

I have script which works fine to remove users from a group when an admin places a request but fails when ITIL/end user places a request.
In order to mitigate this, I have created a subflow and trying to call it from the workflow.

In the subflow, I am using the sys_grp_members to extract the group and user relationship. The subflow works fine for single user and removes it from the group but fails when there are multiple users.

Please suggest how to achieve for multiple users.

Also how to call a subflow from a workflow.

[GlideFather]

Ahoy @Rachael12,

have you tried to see the flow execution? it's good source of details for debugging. In your flow there's "test" button in the top, go for it and select a request (can be used several times, no need to always create new test records) and it oculd give youe some insights...

[Tanushree Maiti]

Hi @Rachael12 ,

Check  ACL role on your Delete ACL on  sys_grp_members  plus Write ACL on sys_user_group.

Definitely ITIL ( end user should not have this permission) user does not have this permission.

[Ankur Bawiskar]

@Rachael12 

are you iterating a list collector variable?

share some more details

[Rachael12]

Hello Ankur,
Yes, users to remove is a list collector. 
1. I am fetching the group member records through group == 'group name'
2. Once I have the records, I am converting group members list from array to string.
3. Then, I am running for each item in 2, delete 

Issues: 1. It is comapring users' sysID with record sysID
2. Its only taking child0