Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Repeat Query Rate. create report

Nagoor Basha 1
Tera Contributor

Repeat Query Rate. Percentage of customers who contact the team multiple times for the same issue.

Create stratagic report. reference table(sn_ap_cm_ap_case).

0 REPLIES 0