Request (RITM) in portal only can be approved if mandatory field is not empty

[rafaelalves4337]

Hello,

I have a requirement in one specific form, there is a hidden field variable for the user when he submit the form, as soon as this form is submitted, that field become mandatory and available, that part is working fine.

When it goes for the approval step, the approver must not be able to approve it if that field is empty, because the approver must select the assignment group on that field and the flow uses that field to assign the TASK to the specified group.

Right now, the approver is able to approve even the field is set as mandatory

Any suggestions on how to do this? client script?

Thank you very much

[Selva Arun]

Hi,

Please check the below community post to help you with the implementation incase if you havent checked:

How to Restrict Approvers not to approve the RITM ... - ServiceNow Community

If you believe the solution provided has adequately addressed your query, could you please **mark it as 'Helpful'** and **'Accept it as a Solution'**? This will help other community members who might have the same question find the answer more easily.

Thank you for your consideration.

Selva