want to create "Help" UI action button on list view, when they click on that button want to display the pop up that need to show some KB links , anyone Please help me with script for ui page for showing links on pop up... #UI page # ui action #clien...
I’m also on the lookout for authentic resources. I’ve explored various options including different communities, official suggestions, Udemy, Course Hero, Pass4Future, and more. Do you have any recommended books or resources that you’ve found helpful?
Password reset in Password Reset Service Desk is not working. Whenever I try to reset a password it sows error. It is not working in one environment but works fine in another. I have compared the two to check why it is not working in one while allowi...
Hi,I have developed the POST REST API integration of ServiceNow and Gitlab, where every time the particular case is created from the catalog it is creating a .JSON file in Gitlab with the Field values.Current all values are coming in single as below....
Hello! I am seeking some feedback on how the user community is analyzing Problem Records in bulk to understand the various Root Causes. Here is my technical dilemma: In our previous tool, we had a defined field titled "Root Cause" with approximate...
Hello ServiceNow Community,I’m seeking guidance on implementing a business rule for an updated requirement on our Incident, Request also on service operations workspace incident, request records. The requirement is as follows:1. Users with the ITIL r...
In alm_asset table I have created the below Business Rule(OnBefore) which runs on insert and update. But it always going to else part and updating Serial number in the Device Name.If it is communication Device, then it should update the IMEI number a...
i have a wdget that allows the user to scan their serial number at the check in location and it will display error like when the location is closed or the serial number is not assigned to any one. the problem is that this is another browser window , ...
1. report shows change request created only 24 hours before Tuesday 10 AM.2. report shows change request created only 24 hours before Thursday 10 AM.
Hi, "When I try to create the cost plan in PPM, it fails to create and does not provide any error message. Instead, it redirects to another page, where the creation process still does not work." Here's it was redirecting
Trying to populate description field with various information from a form that uses a reference field.Created a flow, with Create Catalog Entry step shown belowThe challenge is that the 'name' field selected is extracted from 'sys_user' and when res...
Trying to populate description field with various information from a form.Created a flow, with Create Catalog Entry step shown belowThe challenge is that the 'name' field selected is extracted from 'sys_user' and when resolved on the field show a lo...
I added a few fields to a custom table and broke that ability for the user to export records to PDF. I am figuring it is an ACL that is preventing the PDF from displaying?? There are ACLs around different groups viewing different fields. The user h...
Hello Commmunity, I added change request approval link "${URI+&sysparm_record_target=sysapproval_approver}" in email notification to approve the request.When I click the link through email notification, it is throuwing Access Gate way error.I tri...
Hi, We have a custom widget. Whenever the Incident is escalated from the end user, we are updating the fields, additional comments and worknotes.But it is coming by the name of Requested for in the backend of incident. Instead we want them to be Sys...
