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03-09-2025 11:34 PM
Hi,
Previously, the filter was there for report like,
created after 2021-07-01 and I have changed it to 2023-01-01 and it is not updating in the report.
It is still showing the old results.
The requirement is, we want results in the report from 2023-01-01 only.
For reference, please see the attached images.
Please help me to resolve the issue.
Thanks,
Ganesh.
Solved! Go to Solution.
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03-10-2025 02:12 AM
did you replicate everything as it is in the new report by looking into the earlier one?
Once you add the Time series type you should be able to see more options
The Created Task, Backlog task seems to be choice values for some field on your table.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-10-2025 04:55 AM
Hi @GaneshErike ,
Please go through this: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0718493
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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03-09-2025 11:56 PM
Did you save the report and then logout and login again?
are there records satisfying those conditions?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-10-2025 12:05 AM
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03-10-2025 12:36 AM
Did you apply same filter condition on table list and see if records are there?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-10-2025 12:43 AM
Hi @Ankur Bawiskar,
Yes, I have applied same filter on table, and there are records.
And in report image there are options like backlog, created task etc,
Can you please let me know where these are configured.