schedule report to outlook functional mail box (or) group DL

Raja keerthana
Tera Contributor

Hello all, 

 

I am trying to schedule a report to outlook DL. But not able to. Individual users( emails ) are getting the same schedule. Any ideas here?

 

Thanks, 

Keerthana

2 REPLIES 2

SanjivMeher
Kilo Patron
Kilo Patron

What is the issue you are facing? You can enter the DL in the Users field -> "Enter email address" and click the email icon, which should work.

SanjivMeher_0-1711396908409.png

 


Please mark this response as correct or helpful if it assisted you with your question.

Sumanth16
Kilo Patron

Hi @Raja keerthana  ,

 

 

Please refer to below thread:

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0953296

 

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,

Sumanth Meda