I am working with a catalog item that has TWO variables that are both hidden on the catalog item view but are visible on the RITM. Both variables are a "reference" type. These variables will be the Cost Center and the Employee ID of the requested for...
Hi All,Looking for some best practice advice.We have a request process, whereby a manager would request access for their employee to a system, selecting the modules that their employee requires access to. I need this request to then be sent in parall...
Hello all, I would like ask how can I hide attachments attached to a catalog Item on RITM form except members of an assignment group? I have created "Deny Unless" ACL but It works on Table level (RITM Table) but I want It to be working for attachment...
Hello,We have been configuring the Bot within our test environment, and I noticed that when clicking on the portal tab the first time, it loads no problem. The issue is that if I click on another tab and navigate away from the embedded portal, it wil...
Hello,Can anyone help in adding new rows in conflict calendar page like blackout schedule and maintanance window by default, but i want add custom rows. is it possible
HiIf we're creating a notification we'll be having select variables section where there we'll be having fields. But I wanted to use my related list in my notification how can i use related list?Thanks in advance
Hi I have a requirement to run background script on demand form. if demand is having contract then contract created date should populate on Actual won date on demand form, I have written background script but here the issue is Contract creted field ...
can we write a acl on 14 groups starts with same initial letter where users of those groups would be able to assign incidents among their groups and individuals only.
Hi Team, I want to send notification Table > Approval (sysapproval_approver) When to send is the below requirement Change state> If the Approval is still in Requested State Then trigger this Notification on the below timeframes prior to the Change...
@Ankur Bawiskar OR SOMEONE HELP ME WHY DO WHILE INTIL IS NOT WORKING FOR RETRY COUNTER SEE ATTACHMENT BELOW
Multiple catalog tasks should be created so I used the below flow steps , everything is working fine except when I am closing all the catalog tasks then Request item record and request record are not closing but this should be closed.
For my catalog item, I have around 50 variables but I need to display on 15 of them on a particular task. I selected same 15 in the flow but somehow it is displaying all the variables. I tried the same thing in PDI but there only the selected variabl...
HelloI have to auto populate a catalog item field by combining 2 fileds of my order guide. How can I do it ?
Please find the solution for below problem statement: We have created two variables - category and Configuretion Item for record producer, we wants to achieve - If Category=Software, Configuration Items selection to be limited to Applications. , They...
I have a requirement to populate a users department using the id of the department rather than the name. When I use an update excel sheet on the sys_user table with the name, it transforms perfectly, but when I try to use the departments id field, t...
