Hi,
when an Incident is closed using the Close Code "Not an Incident", and no Request is connected to it, the incident should close and open a generic request with the same information as the incident had.
I created this business rule for that (after update on incident table). Now, when the generic request catalog item is created, it triggers a flow that creates a request.
I want to connect the newly created request to the incident via the parent field of the request. How do i achieve this, since I only purchase a catalog item in my code?
Thanks in advance!
