Hi everyone,
I'm new to platform analytics and I'm trying to set the default columns for the single scorecard when I drill down, I can edit columns in the edit > edit columns, but it is not reflecting for others (current version of PA: Utah)
Steps I followed:
- Add a new visual to the dashboard (using add new element > single scorecard)
- set up the data source (case table. condition: Active is True, No predefined conditions added)
- Enable the drill-down option to see the records
Current column:
Case
contact
assigned to
account
etc.
Required:
Number
short description
assignment group
assigned to
etc..
