Show related task to the ci
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05-13-2024 01:11 AM
Hi there is one OBB ui macro named "show_related_records" which shows all task related that ci.
And I have added that ui macro to the attribute. But it is not working the button is not showing up on the incident form which will show all incidents related to the ci.

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05-13-2024 01:54 AM
Hi,
On what field have you added this dictionary attribute to? cmdb_ci ?
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05-13-2024 02:03 AM - edited 05-13-2024 02:12 AM
yes on cmdb_ci field

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05-13-2024 03:28 AM
Thanks for clarify.
Make sure you don't have a dictionary override for the incident table. Also ensure there is a system property with a name of 'glide.ui.task.show_related_active_tasks' and a value of true. If a property doesn't exist, create it.
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05-13-2024 06:22 AM - edited 05-13-2024 06:22 AM
Hi Kieran
Thanks for your response,
We have one dictionary override for assign to field on the incident table, and it should not effect the ci filed?