Show related task to the ci

v-paulp
Tera Contributor

Hi there is one OBB ui macro named "show_related_records" which shows all task related that ci.

And I have added that ui macro to the attribute. But it is not working the button is not showing up on the incident form which will show all incidents related to the ci.

 

vpaulp_0-1715587817156.png

 

 

 

5 REPLIES 5

Kieran Anson
Kilo Patron

Hi,

On what field have you added this dictionary attribute to? cmdb_ci ?

yes on cmdb_ci field

vpaulp_0-1715591510744.png

 

 

Thanks for clarify.

Make sure you don't have a dictionary override for the incident table. Also ensure there is a system property with a name of 'glide.ui.task.show_related_active_tasks' and a value of true. If a property doesn't exist, create it.

Hi Kieran

Thanks for your response, 

We have one dictionary override for assign to field on the incident table, and it should not effect the ci filed?