I created a custom reference field in the Incident form that points to a custom table, but when select a record, it shows the "Created On" field instead of the "Name" field. How can I configure it to display the "Name" field instead?
We have software licenses for Red Hat products with license metric "Nodes" and we learned this metric is not supported by ServiceNow SAM Pro. Publisher Part Numbers (MCT3691F3, RH00003)In this scenario what would be the best practice to track license...
Hello, I am hoping to obtain assistance for a task I have been assigned by my workplace. We are trying to see all information in a task on the first page to minimize clicking on several different tabs. Currently, when a user opens a task with us to...
I have a list collector variable called asset which refers to the hardware table. My requirment is that whenever any value selected which is of class hardware or server and has install status retired, then a message should be displayed in the form sa...
HI Community, I have a requirement, when there is update happened on major incident then only last 3 updates are shown in mail but i need to show all the updates and it seems like there is oob email script called getLastThreeActivityLog is used.scrip...
Hi experts, I have created change request risk assessment , but when i clicked on the related link of change request "risk assessment" it wont show anything, is there any thing that we are missing ? please let me know. Thank you!!
Hi I want to add a attachment next to a field in a form, similar to what is shown in the attached image . How can I achieve this ? Thank you
In ServiceNow, the "Published Item" column in the Maintain Items (sc_cat_item) table is used to indicate whether a catalog item is published. However, in some cases, even when this column is empty, the product still appears in the Service Catalog (/s...
I want to have a pdf upload field mandatory(Not using )I want this request to request for multiple users.respective approvals should be send to respective level admins?
I want to have a pdf upload field mandatory(Not using )Ic= want this request to request for multiple users.respective approvals should be send to respective level admins?
Hello I want to show specific variables on the Catalog Task, The variable should be hidden for another task and RITM in workflow, had a generic solution based on a Onload client script -short description Which I don't want to proceed The variable ...
I have a variable called country which is reference to location table, and having a another esn table there we have almost 60 countries, we need to show only 60 countries that too we need to refrernce it to location table only.Please suggest me
Hi Team, I have computer table and we have maintain the all users assets. we have identified the based on "assigned to". I want to display the logged in user assets. how to display the assets in portal. Could you please provide the steps.Regards,Thar...
1. SOW Out Of the Box Functionality I have create one incident from SOW workspace. 1. Then go to compose and clicked on email2.It draft the email and populates the TO and CC field on compose email.3,Then updated and added some data on email.4.Then cl...
Hi, I have a requirement to close the RITMs with condition below using background/fix script1.Catalog item specific = 'xyz'2.Assignment group is empty3.State is open/work in progress/pending I need to write a background script to close the RITMs whic...
