Stop an inboud email action from Inboud email flow
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‎02-07-2025 10:06 AM
Hi all,
I have a requirement involving Table A and Table B. A notification is triggered from Table A, and the user who receives this notification will reply to it. When the reply is received in ServiceNow, I need to create a record in Table B with some values derived from fields of the original record in Table A.
I have created an Inbound Email Flow to achieve this, but I need to stop all other Inbound Email Flows and Inbound Email Actions. How can I do this?
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‎02-07-2025 04:18 PM
Hi @Mariapia Cortaz
I didn't quite understand, why do you need to stop the others, what are these others?
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‎02-07-2025 05:56 PM
Hello @Mariapia Cortaz
Check this thread which will be helpful to you as per your requirement.
If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.
Thanks & Regards
Viraj Hudlikar.