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Submit canceled due to a script error - please contact your system administrator

Shekhar Deshin1
Mega Guru

@Ankur Bawiskar 

 

Hi,

We are facing issue related above error as we did not made any changes to Change Management process OR in workflow.

While user is complaining about - Unable to move the change to closed state and giving following error:

 

Submit canceled due to a script error - please contact your system administrator

Please suggest on this,

ShekharDeshin1_0-1760084084228.png

 

 

Thanks,

Shekhar,

 

2 REPLIES 2

miftikhar20
Kilo Patron

Hi @Shekhar Deshin1 ,

 

Please check this KB article:

Generic error on form: "Submit canceled due to a script error - please contact your System Administr...

 

Hope, it helps you.

 

If my response helped, please mark it as the accepted solution so others can benefit as well.

Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.

Ankur Bawiskar
Tera Patron

@Shekhar Deshin1 

so from when this error started coming?

Did you recently upgrade?

💡 If my response helped, please mark it as correct ✔️ and close the thread 🔒 — this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader