Submit canceled due to a script error - please contact your system administrator
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10-10-2025 01:15 AM
Hi,
We are facing issue related above error as we did not made any changes to Change Management process OR in workflow.
While user is complaining about - Unable to move the change to closed state and giving following error:
Submit canceled due to a script error - please contact your system administrator
Please suggest on this,
Thanks,
Shekhar,
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10-10-2025 01:20 AM
Hi @Shekhar Deshin1 ,
Please check this KB article:
Hope, it helps you.
If my response helped, please mark it as the accepted solution so others can benefit as well.
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.
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10-12-2025 08:46 PM
so from when this error started coming?
Did you recently upgrade?
💡 If my response helped, please mark it as correct ✔️ and close the thread 🔒 — this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
