Tanium connection - Trusted Ip ranges

mankali_kal
Tera Contributor

We are setting up a Tanium integration that requires configuring trusted IP ranges in the Tanium tool.

 

Upon reviewing the IP ranges, we noticed that the same IPs are used for both sub-prod and prod instances.

 

Tanium allows only a single token per IP range, which means that since all instances share the same IP range, the integration connection is only permitted for one instance.

 

This has created a challenge in configuring the Tanium connection, as we need a sub-prod instance for development.

Has anyone encountered this situation? Any guidance would be appreciated.

3 REPLIES 3

kiran kumar m1
Tera Contributor

Hi @mankali_kal  could you tell us from where we can see this trusted IP adress in servicenow ?

 

Almost forgot; as an alternative if titanium allows
-   Multiple tokens per IP, or
-   One token with instance-specific logics

Matthew_13
Kilo Sage

Yes, this is a known issue.

ServiceNow prod and sub-prod share outbound IPs, so Tanium can’t distinguish instances if it allows only one token per IP range.

Best Advice from me: Use a MID Server so each instance has its own IP.