Is there an official ServiceNow service status page?

Sungwan
Tera Contributor

Hello,

I would like to know if ServiceNow provides an official service status page, similar to Slack Status, where we can check the real-time status of ServiceNow services.

  1. Is there an official website where we can monitor the status of ServiceNow services?
  2. If not, what alternative methods are available to check for service disruptions or maintenance schedules?

I would appreciate your response.
Thank you!

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Sungwan 

if you are a partner and you maintain your own instances then you have login to NOW support and there you will get all the details, down time of instance, upgrade schedule etc

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Gurpreet07
Mega Sage

Hi, Are you referring to internal services that are there in your instance. If yes then there is a page

https://instance_name.service-now.com/esc?id=service_status