The value of the Request approval field is "Not Yet Requested" when I create a catalog item

[JigyasaA3206206]

I have created the flow for my service catalog. I associate it with the catalog item, and when I run a test, the request is always created with the status "Not Yet Requested" in the "Approval" field and "Pending Approval" in Request state.

Only when I manually change the values to "Approved," the flow won't get attached to RITM, it doesn't even appear in the executions.

[yashkamde]

Hello @JigyasaA3206206 ,

may not be linked in your case..

but also checked the variable pricing :

If my response helped mark as helpful and accept the solution.

[Tanushree Maiti]

Hi @JigyasaA3206206 

Refer: Flow Designer does not trigger service catalog triggers 

[AlpUtkuM]

If you created flow (not a workflow). You should use Flow Stages. Please refer to below link

https://www.servicenow.com/community/service-management-blog/flow-stages-a-gem-for-service-catalog/b...