Related list should show fields based on Views

rBh
Tera Contributor

Hello Team,

 

We have a custom table called ITDR, which currently contains 6–7 child custom tables added as embedded lists in the PPM tool.

 

(Due to custom table licensing restrictions, our client has asked us to reduce the number of custom tables. To address this, we have merged the child tables into a single custom table by introducing a Type field that identifies the original table. Based on the selected Type, we dynamically display the relevant fields on the form)

 

However, we are facing a challenge with the embedded lists. Previously, each child table had its own embedded list with a dedicated set of columns for users to enter information. Now that all the child tables have been merged into a single table, all embedded lists point to the same table.

Is there a way in ServiceNow to configure different views or column layouts for each embedded list (or related list) even though they all reference the same underlying table? In other words, can each embedded list display a different set of columns based on the corresponding Type?

Any suggestions or best practices would be greatly appreciated.

 

rBh_0-1783347025875.png

 

rBh_1-1783347364361.pngrBh_2-1783347414310.png

 

In servicenow please refer below screenshot

 

rBh_3-1783347708327.png

 

Thanks,

Bhavana

 

 

 

 

 

1 REPLY 1

GlideFather
Tera Patron

ahoy @BhavA,

 

could you review your screenshots? They are either some super old version of ServiceNow or some other tool, I remember ServiceNow from London-ish and it already looked way better and modern.

 

Please check that you attached correct files