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There is no change and problem modules in Australia PDI when logged in as admin. Any idea of this?

gayathribac
Tera Contributor

There is no change and problem modules in Australia PDI when logged in as admin. Any idea of this?

6 REPLIES 6

Ankur Bawiskar
Tera Patron

@gayathribac 

since this is for PDI, you won't get any help

Simply release the instance and get new one

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Shambhu4
Tera Contributor

Hi,

Please find below link:
https://www.linkedin.com/pulse/itsm-licensing-has-changed-how-navigate-servicenows-new-bill-martin-c... 

 

From Australia version, ITSM Licensing Model has been changed. Its been divided in 3 levels. 
- ITSM Foundation
- ITSM Advanced
- ITSM Prime
You will now get Problem and Change in ITSM Advanced Licensing framework instead of in Foundation.

Hope this helps!

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