Hi,
Please find below link:
https://www.linkedin.com/pulse/itsm-licensing-has-changed-how-navigate-servicenows-new-bill-martin-c...
From Australia version, ITSM Licensing Model has been changed. Its been divided in 3 levels.
- ITSM Foundation
- ITSM Advanced
- ITSM Prime
You will now get Problem and Change in ITSM Advanced Licensing framework instead of in Foundation.
Hope this helps!
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