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Training Similarity Solution "Knowledge Similar Articles"

Mrudula Menon1
ServiceNow Employee
ServiceNow Employee

Trying to train similarity solution in my VSF "ml_sn_global_knowledge_similar_articles" - Knowledge Similar Articles.

Message shown - "Solution training requires a minimum number of 10 records". How do I generate more records for the solution? Looking at the same similarity solution, there are around 1200 matching records in an employee instance compared to just 2 matching records in my VSF.

1 REPLY 1

Mrudula Menon1
ServiceNow Employee
ServiceNow Employee

Solved my problem and posting for anyone trying to do the same 🙂 I exported the data from the employee instance to my vsf. If you cannot do this, there is also a property which you can set for the minimum number of records required for training in the Predictive Intelligence homepage.