Triggering Business Rule on Variable Value Change at RITM

[zee15]

I'm trying to trigger a Business Rule when a catalog variable's value changes at RITM level.

Here's the scenario:

I have a choice-type variable named Request Type with three options. I want the Business Rule to execute only when the value of this variable changes.

However, while setting up the condition, I’m not seeing the "changes" operator available for this variable.

But when I select a standard field like Stage, the "changes" condition is available.

I also use the current & previous method in the script, but it didn't work. It was showing the same value for both.

var previousValue = previous.variables.type_of_request;

var currentValue = current.variables.type_of_request;

Can someone please advise on how I can achieve this use case for a variable? Any guidance would be much appreciated.

Thanks in advance!

[Ankur Bawiskar · Accepted solution]

@zee15 

it's not available there, use this in condition field of business rule

current.variables.type_of_request.changes()

it has worked in the past

Business rule condition - Variable value changes 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@zee15 

Hope you are doing good.

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