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01-16-2025 04:58 AM
when trying to insert service offering ci record from flow, getting this error.
Parent field is Technical service CI which has status - Requirements.
-- "Background message, type:error, message: The parent service is not in Operational state, this offering cannot be made Requirements."
-- Error occured while inserting record: Operation against file 'service_offering' was aborted by Business Rule 'Validate parent's operational state^e431548b87079e50f4dc624e8bbb35bb'. Business Rule Stack:Validate parent's operational state
Solved! Go to Solution.
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01-16-2025 05:05 AM
The error already states the issue: you can't add a service offering related to a parent that is not operational. So either change the operational state of the parent, or adjust the BR that is blocking it.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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04-10-2025 11:09 PM
Business Rule: Validate parent's operational state
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04-10-2025 12:08 PM
Hi dear,
I'm getting the same issue. Did you get any solution?
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04-10-2025 04:29 PM
Not yet Arushi. I will update everyone once I find something.
