Hello, everyone!I would appreciate some help here.User want to see record's description next to the records' list on Service Portal. But I need to click on the record that I wanted to show the description, correct? How can I achieve this, if when cli...
hello everyone, can anyone write the script for getting the list of incidents updated today
I have a requirement , wherein when a email sender sends a email to a specific email address, his email ID should be populated on the field " Email ID of sender" which is created on case form.
Hi Team, I have created a custom Save and submit buttons in scoped application table. My problem is in the context menu I can able to see two Save options one is global save and another one is newly created save button. And coming to submit button I ...
Is there coding that can be added to include Carriage Return/Line Feed in a description text field is built? current.description = 'Primary objective: '+producer.new_purpose+'; Questions or decisions supported: '+producer.new_supporting_goals+'; Aud...
Hi everyone, I recently received my csa but I need help to quickly learn the fundamentals of java script specific to ServiceNow. Any free tutorials would be really helpful. I found the following youtube but wanted to get the communities feedback!Than...
Hi all, I've created a workspace for an application we built in house a while ago. I've added elements such as data visualisations and Lists - Simple and everything looks great. Except for two things1) When I click on a task in a list it opens in t...
Here’s how to create a Change Risk Calendar in ServiceNow:Create a Calendar Report:Start by generating a report in the Change Request table.Choose the report type as calendar and select the Risk field to display as events.Customise Field Styles:Navig...
Hi Team, I want to create a dashboard which consist of avg number of ticket resolved per individual in Quarter in dashboard it should come like months (Apr, May & June) & Avg how many tickets resolved Per Day.Kindly suggest what filter i can apply fo...
I really would appreciate some assistance with this... I've been looking everywhere and don't know how I can get the bot response to give a summary of the chat conversation. Can someone please show me on how I can create this??? I would like the yell...
hello team, Requirement : customers have csv file data in their system. So, they want that data to be imported/loaded into ServiceNow and create a report from it. Note : this should be done on daily basis. How we can achieve this ? thanks in advance
Hello , I want to create a new tab for Task SLA's in Service Operations Workspace like we have in Agent Workspace. How to configure that ?
Hi Team, My manager ask me to pull out the report for response and resolution SLA for the team and assignment group,kindly help me with the same what filter i can apply. Regards,Garvit
Hi Team, I want to create a dashboard which consist of avg number of ticket resolved per individual per monthKindly suggest what filter i can apply for that. Regards.Garvit
I want to create reports for standard change, Normal CHG, Emergency CHG which show volume and % for it.Can I do it in simple report or need to use Performance Analytics widgets? It will be helpful if guided step by step. I try it by simple report fo...
