Forum Posts
Hide work notes only in the service portal but keep showing in the form view
Hi, I hope everyone are ok. I was trying to hide the work notes only in the services portal and keep the information in the form view. Anyone know how can I do that, or it is possible? Hide in this section: but show in this section: Best regards.
Resolved! Auto Fill userid field using the first initial and lastname of the user when creating new record
Hello Everyone, I am trying to auto fill the userid base on the first initial and lastname that i input. I able to do it using OnSubmit, but what I want to achieve is to use OnChange so that everytime I create a new record in sys_user table it will a...
Cascading Filter Not Working
Hello, Seeking you assistance on how to make the cascading filter work. I can filter the description in the search bar correctly but it doesn't show the results on the reports it is always blank.Anything i miss here? Screenshots attached.
Is there a way to restrict the login.do backend access available for admins and not for ITIL users
Hello SNOW Developers, We have a new requirement from the client. They want to restrict backend access for ITIL users. For instance, if an ITIL user, let's say "abc," attempts to log in to SNOW from the login.do URL using their backend password, the ...
Table
Create one list type field reference to user table when someone remove any values from the list or add any users to the list fields , then it will shows thealert/pop up with the added/removed users list to the end - user use your own table ? Client S...
Resolved! Multi Row Variable Set is not displaying values after changed the internal name
I changed the internal name of Multi Row Variable Set and I updated the name in the catalog client script where the MRVS is used. After submitted the form, the values of the MRVS in the request item are empty. I reverted the internal name of the MRVS...
Utterances are not working for other languages.
We created, trained and published NLU module for different languages. But VA is working fine with English utterances that we have provided manually. But for other added language VA is not picking utterances.
AI Search - How to enable the search for employees using employee number in the Next Experience
Hi Guys, How do I enable the search for employees using employee# in the Next Experience AI Search? Right now, it will only search using names. Thank you in advance.
Resolved! Configuring Quick link
I want to configure quick link for Employee Center Portal. We have Norwegian users and English users. Based on their language it should take them to different links. Link is configured in sn_ex_sp_external_link table. How can I achieve this?
Resolved! How to exclude notification alerts 'updated by System'
Hi, We have recently upgraded our system to Washington and we have noticed that the Notification bell is throwing out every single alert including those that were updated by System. Is there a way to restrict this type of notification alert, as it i...
ATF error - Cannot find g_form on the page
Hi, I am getting this message - Cannot find g_form on the page, please refer to the test steps I am using along with the error message
multiple NdisWan" entries are created in Network adapter tables
multiple NdisWan" entries are created in Network adapter tables. I tried to look for a solution but did not find any, kindly help.
Receiving flow engine log entries/errors
To whom it may concern, I hope you are doing well. I am receiving the following logs and errors from the flow engine log entries page, any assistance will be greatly appreciated. I am following the documentation below to create Terraform Catalog Item...
Messages are not getting translate to other languages
I have translate all the topics in VA by using machine translator. But only component messages are translating to other language. And messages we written in script are not translating. in above code all the message with gs.getmessage are not transla...
