Hi team,We are planning to create an automation solution in ServiceNow for processing some specific incoming emails with Excel attachments:The specific requirements are as follows:Extract data from Excel (sheet 2, 1st row as header) attached to email...
I am trying to create Log URL to Short URL(Tiny) but in the processor new option is not showing. Some of the persons suggested this If you do not see the new button, modify the create ACL by activating the Admin override optionAny one explain me st...
Do I need to create an update set before I start creating a new app using App Engine Studio?Thanks
When I select Dan or akash in reference it takes but in the caller filed it shows something created by can anyone help me I have attached snapshot
HI Team, Suppose we have a field 'role' of type glide_list. How can we check the changes values in this.We cannot use Changes To in when to run condition as it will assume that glide_list has just 1 value and this will not work as a glide_list can ha...
I'm getting the following error when trying to get a response back from the virtual agent to a bot within Teams: Transactional worker failed to complete runnable work, transaction id: d4ccce3d47568e101bed4c2f316d43c1: com.glide.cs.qlue.module.custom....
I have a PA dashboard that tracks number of security incidents created per day. I set Threshold where if over 3000 security incidents are created, send a notification. We want to generate an INC after the threshold is breached and assign it to our te...
Hello Everyone, I have written a business rule in sc_req_item table. Using it, I want to update the value of a field which in sc_cat_item. u_qty_available_in_warehouse is the field name I want to update. I am attaching the snap of the business rule....
Hi, I have two ServiceNow instances. Both are Vancouver. Let's call them Dev1 and Dev2).I have the same users and roles in both.Final users in Dev1 can read a particular custom table because they have a read-access role on that table.However, final u...
Hi All, I have a table Budget where there is1. A choice field Budget type - Opex, Capex2. Reference field HFM (Referring to HFm company table) has a field Budget type as "Opex, Capex and Both"Now when user selects Opex on Budget table, HFM records wi...
I am looking for the best way to automate a verification process. Th process will allow my catalog item owners to verify that the items are still required and they are still the owner. Any thoughts will be greatly appreciated.
Hi, I am trying to add a variable set to my catalog item, however my requirement is to keep a specific order of fields and unfortunately the variable set order is different. Is it possible to reuse existing variable set and change the fields order w...
I am encountering an issue when executing a flow that creates a catalog task within a requested item in ServiceNow. The process is run by the system and everything works fine when the request is made by an admin, but it fails when the request is made...
Hello Team, I am having Work Order Task to check the "Agent arrive onsite" notification.But unable to test the notification in the Work Order task form, such as which fields we must complete to work this notice.Can somebody help me achieve this?
