Unable to fetch Sla displayvalue/sysid in business rule
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-10-2025 08:58 PM - edited ‎06-10-2025 09:02 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-10-2025 10:25 PM
why are you creating task_sla via script?
You can configure SLA Definition with correct start condition and system will associate that SLA with your record.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-11-2025 06:47 AM
Hi Ankur
I am writing this script to create new task sla record whenver Assignee changes.New task sla is getting created but I dont sla defniton being popped up