unable to opt in for benchmark dashbaord

[harshi2]

Hi Everyone, 

i want to use ServiceNow Benchmark dashboard , but when i click on Opt in its throwing an error, i refered to an mentioned KB article , the reoslution mentioned was (see below) but i am not knowing where to go and do the below changes , could you please help me with this Thank you

Cause

---

The instance doesn't have its DC-Instance-Credential setup. This is usually set in a sys_property called sn_apprepo.credential.

Running: gs.info(gs.getProperty('sn_apprepo.credential')) returns null.

Resolution

---

Open a task to Ops - Site Reliability to add property values on overrides.d file for primary nodes of the affected instance.

A member of that group adds the proper records and a rolling restart of the nodes will be needed for the change to take affect. The instance can now opt in.

[Abbas_5]

Hello @harshi2,

Please refer to the below link's:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0692469#:~:text=To%20opt%20in....

https://www.servicenow.com/community/itsm-forum/how-to-enable-benchmark/m-p/789633

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik

[harshi2]

Hello @Abbas_5 

i tried this but i am unable to do it and im not finding the sys_property in my PDI Instance

can you please guide me and mine is Utah version 

Thank you

---

Cause

The instance doesn't have its DC-Instance-Credential setup. This is usually set in a sys_property called sn_apprepo.credential.

Running: gs.info(gs.getProperty('sn_apprepo.credential')) returns null.

Resolution

---

Open a task to Ops - Site Reliability to add property values on overrides.d file for primary nodes of the affected instance.

A member of that group adds the proper records and a rolling restart of the nodes will be needed for the change to take affect. The instance can now opt in.