how to enable Benchmark?

kevwatson
Giga Contributor

How do you opt into Benchmark? I can see there's a user account in my instance and it's currently active. Also how do you configure who receive the benchmark data, there's currently no notification setup for this?

1 ACCEPTED SOLUTION

Hello

Look at this

https://community.servicenow.com/community?id=community_article&sys_id=057c22e1dbd0dbc01dcaf3231f9619b1

 

Ariel

View solution in original post

4 REPLIES 4

arielgritti
Mega Sage

Hello

Are you talking about instance benchmarks?

If yes, the benchmarks are in the HI portal

 

find_real_file.png

 

You will see a dashboard with your instance's metrics.

 

I hope my answer has been useful

Ariel

PS: Please mark my answer correct or helpful if I have helped you. Thanks

I don't have the "benchmark" option under instances in my HiPortal?

Hello

Look at this

https://community.servicenow.com/community?id=community_article&sys_id=057c22e1dbd0dbc01dcaf3231f9619b1

 

Ariel

If you are in Jakarta or Kingston, to enable Benchmarks, look at this:

 

find_real_file.png

 

https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/benchmarks/task/t_EnableBench.html

 

Ariel