Unable to see table name in Virtual Agent

soumyadip28
Tera Contributor

‎12-08-2024 11:35 PM

soumyadip28_0-1733729626994.png

Why are we not  getting this table "sysauto_report" table in Virtual agent  Action?

Use case - We are trying to send report in PDF format through email.

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Sujatha V M
Kilo Patron
Kilo Patron

‎12-09-2024 12:16 AM

@soumyadip28 Can you please check the below support case incase you haven't checked yet?

 

Table not showing up on drop down lists : https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0715728

 

Also check the below on part on the same support case, 

 

In the case that table Collection is set to true and the table is still not on the drop down. The user might not be in the correct scope.

Please refer to this KB article: Scoped table is not appearing as an option for a Table Name Field

https://support.servicenow.com/kb_view.do?sysparm_article=KB0714334

 

 

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.
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