Update fields on hardware form when assigned to changes

[ahmed-24]

Hello! it's so critical for me this need

I want to know which  OOB (Business rules or client script) is responsible for the auto populate of hardware fields please. i customised some filds on [alm_hardware] and i can't auto populate them. Thank you

[Matthew Green2]

There is no single OOB script on alm_hardware. Auto-population mainly comes from:

• OOB Client Scripts on alm_asset, and

• Asset ↔ CI sync logic (AssetAndCISynchronizer).

Custom fields won’t auto-populate unless you extend the sync or add your own Business Rule/Flow.

Try and Check: Client Scripts and Business Rules on alm_asset, not alm_hardware.

[Ankur Bawiskar]

@ahmed-24 

auto population might be because of client script or UI policy

did you debug that?

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[ahmed-24]

hello @Ankur Bawiskar, i found the client script but i still not able to populate the custom fields !

[Ankur Bawiskar]

@ahmed-24 

where is your code for custom fields?

the script you shared has OOTB fields only

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏