Update the Simple List tab title and heading in UI Builder

[Chelsea Moore]

Hello everyone,

I am working on updating the tab title and heading for incidents on the Simple List View. Specifically, when a user clicks on the "Recent Incidents" link, then selects "View All" in the contextual sidebar on the Record Information > Record SNC page. We had a requirement to remove the "Recent" filter from the list, so users can see all incidents submitted by them. Therefore, I would like to change the tab title and heading to simply "Incidents" instead of "Recent Incidents." Any assistance would be greatly appreciated!

[yago]

1. Open this URL:
   [your instance]/now/builder/ui/edit/pc/728ec88c43fa2110f20fff53e9b8f278/985c4bc443dc02108ade1febb7b8f2da/945c4bc443dc02108ade1febb7b8f2df/params/parent-screen-id/afd4b8dc43032110361dff53e9b8f28a/parent-element-id/viewport_1

2. Switch to the scope: Service Operations Workspace ITSM Common.

3. In the Data and Scripts section (bottom left), locate and edit the client script named "Open list page".

4. Update the variable:

   var assetIncIntQuery = `${callerField}=${callerId}^${addQuery}`;
   

   to:

   var assetIncIntQuery = `${callerField}=${callerId}`;
   

5. Save your changes. You might need to clear your browser cache to see the updates.

Important: This is an out-of-box (OOB) script, and the ServiceNow team may need to update this file in the future. To make this script upgradable:

• Go to:
  [your instance]/nav_to.do?uri=sys_ux_client_script.do?sys_id=2a30f79c43e00a108ade1febb7b8f241

• Right-click on the header and select Show Latest Update.

• Right-click on the header again and choose Configure Form Layout.

• Add the Replace on Upgrade field to the form layout.

• Check the Replace on Upgrade checkbox and save the record.

Make a note of your changes so you can reapply them if an upgrade overwrites the script.

[Chelsea Moore]

Hi Yago,

I was able to remove the query already. What I'm trying to figure out is how to change the subTitle property for the list page from "Recent Incidents" to just "Incidents"

[yago · Accepted solution]

Hi Tera,

Please update line 55 (near the end) of the same client script I mentioned. Change the following:

"listTitle": api.context.props.subTitle,

To this:

"listTitle": api.context.props.table === "incident" ? "Incidents" : api.context.props.subTitle,

Let me know if you need help with anything else.

[Chelsea Moore]

Yes! Thank you very much