Updated work notes from the old value to the new value.

[Abbas_Ahamed]

Hi @Ankur Bawiskar,

I saw your earlier response in the community about updating work notes. I tried that method, and it successfully updates a single variable. However, I need to update multiple variables at once. For example, if there are 10 to 15 variables, what should I do? Could you explain how to achieve this?

Below is the code I’m using to update a single variable with the OnChange (Catalog Client Script):

function onChange(control, oldValue, newValue, isLoading) {

    if (isLoading || newValue == '') {

        return;

    }

    var str = 'Test value changed to ' + oldValue + ' to ' + newValue;

    g_form.setValue('work_notes', str);

    g_form.update();

}

[Rafael Batistot]

Hi @Abbas_Ahamed 

There are 2 ways that might help you 

1 ) Update multiple variables in one onChange client script

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}

var str = 'Test value changed from ' + oldValue + ' to ' + newValue;

// Update multiple variables
g_form.setValue('work_notes', str);
g_form.setValue('u_variable1', 'Updated Value 1');
g_form.setValue('u_variable2', 'Updated Value 2');
g_form.setValue('u_variable3', 'Updated Value 3');
g_form.setValue('u_variable4', newValue); // Example: re-use changed value
g_form.setValue('u_variable5', oldValue); // Example: store old value

// No need to call g_form.update() — setValue is enough
}

2) Dynamically update 10–15 variables

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}

var str = 'Changed from ' + oldValue + ' to ' + newValue;
g_form.setValue('work_notes', str);

// Suppose you have 10–15 variables to update
var varsToUpdate = ['u_var1', 'u_var2', 'u_var3', 'u_var4', 'u_var5'];

varsToUpdate.forEach(function(v) {
g_form.setValue(v, str); // set the same value for all
});
}

[Ankur Bawiskar]

@Abbas_Ahamed 

you will have to write those many onChange catalog client scripts on each of those variable

OR

Another way is to use before update business rule and grab the old value and new value of the variable and update the work notes

Something like this in before update BR on sc_req_item table

(function executeRule(current, previous /*null when async*/ ) {

    // Add your code here
    var arr = [];
    var variableArr = ['variable1', 'variable2', 'variable3'];
    for (var i = 0; i < variableArr.length; i++) {
        arr.push('Variable changed from ' + previous.variables[variableArr[i]] + ' to ' + current.variables[variableArr[i]]);
    }
    current.work_notes = arr.join('\n');

})(current, previous);

If my response helped please mark it correct and close the thread so that it benefits future readers.