Users must be limited to access the Workspace view and cannot access the standard UI (Native View)

cshekara990
Tera Contributor

‎03-20-2025 07:47 AM

Hi All,

I'm looking forward to restrict some users  to access only  Workspace view not Standard UI . They cannot access the standard UI like Native view (All, Features, History) of ServiceNow. 

 

How can we achieve this ?

Thanks!

 

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2 REPLIES 2

Mark Manders
Mega Patron

‎03-21-2025 12:39 AM

As long as dashboard open the native view and aren't redirecting to the workspace, I don't think you would want this. And you can't use 'view' rules, because Workspace isn't a view. It's an experience. Why would you want to do this? If it's just for 'some users', that means you still need to maintain both views. 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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cshekara990
Tera Contributor
In response to Mark Manders

‎03-21-2025 01:40 AM

Thanks

Yes, Its experience not view , when some users(with specific role) logged in, they should view only Dashboard and for other users they can view both Workspace and Standard UI as well ..

 

It simple how can achieve  , user should see only workspace's dashboard not other feature of ServiceNow, its like portal view .. 

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