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Users with approver role are landing directly on Backend (ITIL View) and not on Portal

Rahil Mirza
Tera Contributor

‎02-05-2025 11:33 PM

I am facing an issue where users are landing directly on ITIL view instead of the portal, I have checked the roles and it is only approver_user, also users are able to see reports.

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Sohail Khilji
Kilo Patron

‎02-06-2025 12:16 AM

Hi @Rahil Mirza ,

 

Check for ACLs or check for Parent role if any.


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