Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

Users with approver role are landing directly on Backend (ITIL View) and not on Portal

Rahil Mirza
Tera Contributor

‎02-05-2025 11:33 PM

I am facing an issue where users are landing directly on ITIL view instead of the portal, I have checked the roles and it is only approver_user, also users are able to see reports.

0 Helpfuls
  • 503 Views
1 REPLY 1

Sohail Khilji
Kilo Patron

‎02-06-2025 12:16 AM

Hi @Rahil Mirza ,

 

Check for ACLs or check for Parent role if any.


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

LinkedIn - Lets Connect

0 Helpfuls