Users with approver role are landing directly on Backend (ITIL View) and not on Portal
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02-05-2025 11:33 PM
I am facing an issue where users are landing directly on ITIL view instead of the portal, I have checked the roles and it is only approver_user, also users are able to see reports.
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02-06-2025 12:16 AM
Hi @Rahil Mirza ,
Check for ACLs or check for Parent role if any.
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