Virtual Agent AI Search Topic – Need “Show More / Show Less” Pagination (Default 3 Results)

vignesh29
Tera Contributor

Hello,

 

I am working on Virtual Agent – AI Search Topic Block in ServiceNow.

 

Currently, the out-of-box behavior shows search results in bulk based on the system property (min/max), but there is no user-facing option like “Show more” to progressively load results.

 

My Requirement:

 

  • Initially show 3 results
  • If more results exist - show a “Show more” option
  • On click, show next 3 results
  • If total exceeds 6 - clicking “Show more” again should show remaining results
  • Maximum cap remains 10 results

 

 

Essentially:

3 → Show More → 6 → Show More → up to 10

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