Hi Team
I'm Facing an issue in Virtual agent card response ,i am unable to show RITM number generated using topic block - Request catalog item inline sesmic , when i test my topic in test designer its giving ritm , but in portal its not showing. Also i have configured the sn_itsm_va.com.snc.itsm.virtualagent.portal_url. i have removed sp from value , it was working fine in portal , but now again im facing issue its not working.
