Virtual Agent customization

pallavigaik
Tera Contributor

3 weeks ago

Want to customize Virtual Agent as per requirements. Have configured some topics for the same. But whenever I'm opening Virtual agent, some default contents are being loaded. You may refer screenshot given below. I want to remove those contents. Please suggest how can I remove it.

pallavigaik_0-1756894255537.png

 

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2 REPLIES 2

GlideFather
Tera Patron

3 weeks ago

Hi @pallavigaik,

 

check for the promoted topics:

 

GlideFather_0-1756910305975.png

 

GlideFather_1-1756910313549.png

 

If not this, let me know and we can dig for something else

 

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pallavigaik
Tera Contributor
In response to GlideFather

3 weeks ago

Hi GlideFather,

 

Thank you reverting. 
I have tried by adding promoted topic, but it's not working. Have created a custom chat experience, have added setup topic and promoted topic in that custom chat experience. Still it's not working. Please let me know if you have any other solution.

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