Hi Developers,I have installed the generative AI application and I am trying to build a virtual agent using it's 'Generate Content' capabilities. However, it is not appearing in the virtual agent designer. I'm using Vancouver release and it is not a ...
Hello all,the requirement is that i am having field called 'business unit' on project record which is reference to 'Business_unit' table , that tables contains records in hierarchy levels, where parent called "ITCI" the units under 'ITCI' and under...
Hi,I'm wondering if anyone has seen this behavior before and might have some insight.I have a catalog item that has only a Submit button on the form, no client script, and nothing in the workflow that refers to the Requested for. In a small percentag...
Good Afternoon, I am wanting to know the best way to accomplish the following. I would like to create a request form for users to complete to request a service for the HR department. This is an onboarding task. There will definitely be communicati...
Hello Team, we recently depolyed a New Hire Flag (Similar to VIP Flag) and it shows properly the "NEW" flag in the list view as below: We are trying to replicate this for the Workspace view, as you can see below it does not come up: Is there a way ...
22 views and no none can answer the question - What is the syntax, and/or is there a switch I can put on a URL, to create an Incident without popping up the Incident form ? I would like to launch this myinstance.service-now.com/incident.do?syspar...
Hi all , We are in the process of setting up our ServiceNow Statement of Work (SOW). We have noticed that we have several fields to display on the Incident and Request table records.The idea is to create a second tab called "Details" (to prevent use...
Hi Experts, I need to create a new state called pending change in problem , I have added that as a choice list in problem state but the not able to use the state for problem. Anyone knows how I can make the problem state filed editable. How I can do...
I have one requirement to show name of manager of assignment group in parallel to assignment group name in PA breakdown source filter in a dashboard. Please refer the screenshot for reference. Please advice.
I've a requirement to create simple survey with feedback and experience rating out of 5 star and make that survey available in portal as a header menu so that users can rate there experience on demand, whenever they wish to.I've created a survey but ...
Could you please explain below code. As it's OOB script I'm not able to understandthe script properly. Below script is written on Transform Map script function setMakeAndModel() { var mm = MakeAndModelJS.fromNames(source.u_manufacturer, source.u_m...
Hey, As a requirement, I need guidance on how to remove these tabs (Related Tasks and Interaction Logs) from the Interaction form. Any help will be much appreciated!
I`m having 2 problems translating the name of the topics:- The topic names show as original in topic discovery, even though they are translated.- When we search for the translated name in english it works, but it doesn`t while using the accordingly l...
All, I have a scheduled job that is currently running every day just past midnight. This job is creating an empty request without any RITM or SCTASK associated. The requestor too is currently an inactive user. Is there a way to ensure no request get...
I have a requirement to create an end point where I need to pass RITM (which will be created while submitting the Catalog Item and RITM is generated where values are captured in variables).Please help me with step by step guide of how to implement th...
