Virtual Agent Export a PDF

[Kevin Paterson]

Is it possible for Virtual Agent to export a PDF from a series of answers to questions that a user provides?

[Ankur Bawiskar]

@Kevin Paterson 

can you share your complete business requirement?

[Kevin Paterson]

I essentially need Virtual Agent to be able to create a pdf from user responses. Like they were filling out a form with tick boxes which could be Boolean responses.   From those responses generate a pdf file. 

[Kevin Paterson]

Hi 

What kind of Outputs can Service Now Virtual assistant perform, EG: can it export a word document to SharePoint or output a download link for the user based on their responses, any kind of output file?

Regards

[Ishaan Shoor]

@Kevin Paterson The user responses can be found on the interaction record in the transcript field and can be referred anytime by the team. If you still want you can export the interaction record to PDF and have a look at the responses in an PDF. 

Also, getting responses you have plenty of options when you design a Virtual Agent flow, have a look at the below screenshot.