Hello ServiceNow Developer Team, I received an email notification stating that my recent request to activate the Glide Virtual Agent and Customer Service Virtual Agent Conversations plugin on my Personal Development Instance (dev436522) was unsuccess...
Service Operations Workspace My Lists - Can't edit - I'm a full admin and I can't edit my own personal lists
Hello,There is a regular, live report on Platform Analytics. Nothing spectacular.However, some users see the error as below. I have no clue what can be wrong. No logs. No error messages. Unavailability to debug. Anyone got idea? "Unable to display co...
Hi Community,I am working on a Health and Safety catalog item in ServiceNow.When a user submits the catalog item from the Service Portal, an incident record is created in the sn_ohs_im_incident table, and a notification email is triggered.I need to ...
We are currently trying to restore a 7.5 TB MariaDB SQL dump provided by ServiceNow into a customer-managed MariaDB environment for historical data querying and archival purposes.The target MariaDB server is running the same MariaDB version as the so...
Hi,Recently, I have tried to integrate ServiceNow with Salesforce using OAuth 2.0. But in the salesforce I can't able to find the New Connected App in the App manager instead there is New External Client App. Even when i click on it is showing that i...
I want to have the effect in the screenshot. However, can't find a variable type which allows multiple selection. Thanks.
Hello team,I am trying to filter out the company in company table which are used in "Business Application" table .I have created script include which is in different scope than global scope and accessible from is "This application scope only" Script...
For organizations that have adopted CSDM 5.0, what practical enhancements, quick wins, and process improvements have you implemented across Incident, Problem, and Change Management?What CSDM 5.0 driven improvements has your organization made to Incid...
Hello Experts,Our organization has recently adopted CSDM 5.0, and we are planning to leverage it within our Incident, Problem, and Change Management processes to improve service visibility, ownership, impact analysis, reporting, and operational effic...
While I am trying to authorize servicenow, I am getting this error message ?? Don't know what I am doing wrong. Can anyone help me with this ??dev332702.service-now.com/oauth_redirect.do?error=invalid_request&error_description=missing+required+code+c...
Hi everyone,We are using Agent Chat (Live Agent) on the Employee Center (ESC) portal, and we need to completely remove the file upload (paperclip) icon from the chat input box to prevent users from uploading attachments.
I want to add related records to the PIR tab on Major Incident workbench. How can i configure it
Hi everyone I’m a recent graduate currently building my skills in the ServiceNow ecosystem. While learning the platform, I became really interested in how AI is evolving—especially with LLMs and Agentic AI.The idea that AI can not only assist but als...
Hi Folks,I have a requirement where i have to filter the user based on some criteria and iam returning the sys_ids of the users in the string format " , " separated .But when i go to user table and add filter Sys_id isOneOf= javascript : my scr...
