CSA Question
What is not related to Workflow?A. TransitionsB. VersionsC. ActivitiesD. Categories What is the Ans for this Question
Forum Posts
Resolved! ATF 'Open an existing record' times out after upgrade to Yoko
My test cases create a record successfully, then attempt to open the record. The form is visible on the screen, but the test does not detect that the record is open. The screenshot records an image of the open form, but the step stil times out. Th...
Resolved! HTML widget change for dropdown
I need two fields dependency on widget, like country and stateCountry: United kingdom, Europe and United States.States: United kingdom: 1 stateEurope: 4 statesUnited States: 19 states when "country" is selected as US then "state" must show 19 options...
Add widgets from the Subscription Management to a custom dashbaord
I've created my own dashboard in Platform Analytics where we want to measure our Now Assist usage, adoption etc. (therefore, I copied widgets from the OOB "Now Assist Admin - Analytics" because we adjusted some of the widgets). Besides that, I want t...
NA Subcategory Added Automatically in Record Producer
Hello Community,In my Record Producer, when I select an Incident Type, the corresponding Incident Subcategories are displayed correctly.However, I’ve noticed that the last subcategory ("NA") is always being added automatically to the list of selected...
This step failed because the client error 'onSubmit script error: ReferenceError: g_scratchpad is no
Hi,When i execute test script of A-2 form of portal through ATF tool in ServiceNow then i got below error message "This step failed because the client error 'onSubmit script error: ReferenceError: g_scratchpad is not definedfunction () { [native code...
PA Dashboard - Data Missing in 'Day of Week' Aggregation When Changing Language
We have a dashboard visualization that displays a trend by aggregating data for the days of the week. In the default language (English), the report works perfectly and displays all the data correctly (see attached image): However, when we switch the ...
Workspace: Hiding List Category for Specific Roles
Hi,I have a requirement where i have to hide the UX list for certain users. I am able to achieve it using audience/list m2m applicabilities. But I am unable to hide entire UX List Category. Would be helpful how to achieve this. Thanks in advance!!
Resolved! Virtual agent Plugin
Hi, I want to install Glide Virtual Agent on my PDI. When I click on Install now, it gives me the popup, 'This plugin is associated with a for-fee subscription'. Does this mean I have to pay for installing this in my PDI? Somewhere I have seen that...
Submit canceled due to a script error - please contact your system administrator
@Ankur Bawiskar Hi,We are facing issue related above error as we did not made any changes to Change Management process OR in workflow.While user is complaining about - Unable to move the change to closed state and giving following error: Submit canc...
onchange client script reverse
I'm writing client script -my requirement is simple: if the category is 'software' then make 'description' field hidden. It is working fine, but I want to write reverse if, and I stuck there! When Im changing the category to some other, the descripti...
Resolved! Triggering Business Rule on Variable Value Change at RITM
I'm trying to trigger a Business Rule when a catalog variable's value changes at RITM level.Here's the scenario:I have a choice-type variable named Request Type with three options. I want the Business Rule to execute only when the value of this varia...
Can't able to see assements metric types in developemet environemnt
Hi allI am not able to most of the records in Assements metric type table in develeopment evironmement,I having all required roles including admin acess and I can able to see in test and prod with the same access.Can anyone please sugest on this is...
previous object
which scripts can access previous object ?
How to give Survey link in notification as it will be used in 3 differnt instances dev,test,prod
Hi Everyone,I need to configure the survey notification, When a survey is created in the Development environment, its URL (survey link) is typically environment-specific. If this Dev environment survey link is hardcoded in the notification message, i...
