Copy Emergency Change to Normal Change type in Zurich version of snow
whenever i am using the copy change(button) on the emergency change request record, it is creating new record type as normal. please suggest how to fix this issue
Forum Posts
Is it possible to add custom filters for SOW landing page widget to exclude UK holidays/weekends?
Hi there, I wanted to know if there is any way to add scripted filter condition for landing page widget, something like, I checked existing filters for sow landing page widget but there I can see drop downs instead of script.Is it feasible to achieve...
Resolved! Why do client scripts execute before UI Policies when both are client-side?
I’m trying to understand the exact behavior of form logic in ServiceNow. Both Client Scripts and UI Policies run on the client side, but I’ve observed that Client Scripts execute first, followed by UI Policies.I understand the documented execution or...
Translated SOW Fields
Hello Guys! Do you know where table should be used to translated this OOB fields (Non translated) ?Thank you so much for help!
Admin user cannot give other User the admin role because "role snc_high_assurance does not exist"
Hi, Any inputs on this behavior and reliable doumentation on role snc_high_assurance role??
SNPI Story1 - delete table
Hi , I was doing SNPI Story1 and mistakenly created wrong HHD table, now i want to delte it . how can i do so, not finding any options. I am stuck and unable to validate the task as if i create another HHD table it will create another system names.
Notification
Hello!I need to send notification to the (assigned to) on (incident task) whenever the incident got updated.How do I do that? Thanks,S
How to setup ServiceNow Virtual Agent integration with NexThink APIs
I have a requirement to integrate ServiceNow Virtual Agent with Nexthink automation tool through it's NQL API/Remote action API. For ex:Use case: outlook restart/clear memoryWhen the respective keyword matches based on user input in the chatbot, the ...
Splitting custom category table into 2 separate child tables
Dear community,i have the following requirement. Currently there is 1 custom table u_category. Which already contains data.I am extending this table to have child table u_category_1 with brand new data.+We would like to move existing data from paren...
Resolved! How to set a work note in a UI action?
I created a client UI action that would a open new change request on press, however I noticed that if I try to set a work note during the creation - the script completely breaks and no record is created. No error is outputted either when i go to syst...
Populate only required groups
Hi Community, For one of the catalog items, we have a variable named "groups", and the available choices for this variable are maintained in the question_choice table. The variable type has been set to List Collector, with the List Table configured a...
Resolved! UI Action
Hi, I created UI action to set the ticket to closed skipped. It works fine, but it leaves the comments field empty. I want to have a pop-up message or alert "Please fill in the Comments field before closing"See below how the ticket is closed but the ...
It is before insert business rule on sysapproval_approver table.
Filter conditions :group is not emptyapproval for starts with RITM.this script is working fine for catalog items with flows but it is not working for catalog items with workflows. I tried to debug but i got no valid answer for this. here groupid is g...
Resolved! Alternate of Field Watcher in next experience UI
Hello Experts, Good Day!! As I know that Field Watcher option is not available in Next Experience UI versions, Can any one let us know if there is any alternate feature developed in Next Experience UI by ServiceNow? Regards,Vinita Kushwah
When Approval is Rejecting, Unable to copy Rejection notes onto RITM for customer visibility
Hello Service now Community! I am currently working on approvals for a form in the service portal. I need to make it so that any rejection comments are visible to the requester. I figured I can do this by copying the rejection comments onto the RITM,...
