Virtual Agent:- How Can I display list of multiple records?

Surbhi16
Tera Contributor

Hi Experts

I wanted to display the list of records from incident table on behalf of other user in virtual agent chatbox?

I tried dynamic choice input node by both script and record but its not working out even though I refer the article

 

https://www.servicenow.com/community/virtual-agent-nlu-forum/how-to-show-list-of-open-incidents-of-c...

 

but that also not working

 

please help me out

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