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Connection with SAP via scripted REST API

Hi, I have a requirement to create RITM when details are received from SAP and send the details back to SAP once the request is created and when the roles are provided in SAP, request should be updated with details. Need to implement the integration ...

Dynamic URL for adding User email in Quick Link

Hello,I had got a requirement to add logged-in user's email to the URL.I had created an external quick link and added URL to that, Placed it in the Quick Link SP widget.Nav> external links (created new record named as password reset and In URL added ...

quick link.png link.png email edit.png

Resolved! How to add variable on catalog task using run script workflow

I am using the below scriptvar scGr = new GlideRecord('sc_task');            scGr.initialize();            scGr.request_item = current.sys_id;                                              scGr.short_description = 'Task for Email All data collection.'...

SHALIKAS by Tera Guru
  • 418 Views
  • 3 replies
  • 1 helpfuls

How to add mrvs variable in catalog task

I have a Multi Row variable set which has some variables in it. The mrvs has a variable instructions. I want to display this instructions variable in every catalog task created in the ritm. Also I am using workflow.How to do thisNote - We cannot make...

SHALIKAS by Tera Guru
  • 225 Views
  • 3 replies
  • 1 helpfuls

virtual agent and teams integration security

Hi,we are trying to integrate ServiceNow virtual agent with Microsoft. wanted to understand the architecture of integration and how the security component works?what level of security/what layer of security rules works?how the authentication works? i...

Resolved! Checklist Configuration

Where to find the saved checklist item? Under which table the checklist templates gets saved? Can this be reused liked the assessment and survey?

vs00884087 by Tera Contributor
  • 269 Views
  • 2 replies
  • 1 helpfuls