Virtual Agent SwitchTopicbyName choosing a value from Topic 2
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-22-2025 01:29 PM
Hi.
From Topic 1, I'm using SwitchTopicbyName to go to Topic @2. Works great.
vaSystem.switchTopicByName('Login Help - Servicing Site');
When it gets to Topic 2 user has to choose one of 3 choices. I want to automatically select what they need (create account) so the user doesn't have to know. (see screenshot)
How can i go about automatically selecting create account so user doesn't have to?
0 REPLIES 0