I need to allow only one letter in the drive letter/mount point variable based on the server operating type , if the server operation type is windows we need to allow only one letter like C or D.., and if the server operating type is linux we need to...
Hello Community, I created a new special handling note and applied it to a handful accounts manually which is easy enough.I now have a request to create another but there are 400+ ULT ID's that I need to associate it with can anyone assist with a fix...
Hello EveryoneCurrently , the Open Issues link in virtual agent chatbot is showing the requests, incidents and requested items list.I want to restrict that list only to incidents and requested items and requests needs to be removed from that list.Can...
Hi All,I need to pass multiple tables as an input to subflow and update the records in that table based on parent record field updation. the suggestion was like we need to get the inputs from decision table to flow designer. Could anyone help on this...
Hi All, i trust this email finds you well. SITUATIONi created a catalog item which contains a variable called "action" (select box). The variable itself has no choices, but choices are added/removed via client script.I also created a flow to automate...
I created a report that showed the tickets that the person viewing the report had created. It is no longer allowing me to edit it for whatever reason. I created this about two + years ago. So I decided that I would just create a new one but am hav...
Hi, I would like to ask if this is possible or not. Is it possible to limit my search on the "Catalogs" part here in the portal?Example is if the selected value for the dropdown "Catalogs" the user will be able to search only for the Categories / Cat...
Hello all, I am trying to schedule a report to outlook DL. But not able to. Individual users( emails ) are getting the same schedule. Any ideas here? Thanks, Keerthana
Hi All, Please help me with below queries, Question1:My project is having 100 catalog items build ,In ATF is it possible to run a single test for 100 catalog items?How it can be achieved? Question2: In a incident or any ITSM modules can i pick Field ...
Hi everyone,This is probably really simple and I'm missing something obvious.In the Workbench Comms plan for a Major Incident, I want to be able to link our internal stakeholders directly to the Major Incident. eg "To view the MI, click here". In reg...
Hi ,I need to do if the assigned to in incident is empty go to 'no' and end else go to yes how I can do if in virtual agent and take from the form ?
Hi Team, We have multi select variable as approver field for standard change once request approval it will trigger approval to each group members in the field, each user from the group has to approve it the the state changes to authorize, but the pro...
Hello Developers, On sc_task, When 'Close Task' UI button is clicked, then it must check, If assigned_to & solution is filled or empty.If empty then through an error msg. If filled then close the task.I have wrote client script & called on Action nam...
We have record producer on portal which create case record with variables under variable editor.We want to set SLA breach date and time based variable available on record producer called custom date time. i am trying to achieve using below code but n...
Hi Experts,I am new to SRAPIs. I am trying to implement a user functionality where, the user can select any number of records from the list view of a table and download it in CSV format. I am trying to achieve this via making use of SRAPI. However, I...
