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Move the form layout to other instance

Hi All,I need to move one of the table's form layout including form section to another instance. So here i dont want to use the update set. How can i achieve this? Normal export & import is also not working. Thanks,Suvedha 

Debug the virtual agent topic

I have a requirement to mark the interactions closed abandoned instead of closed complete. For that I duplicated the Closing Conversation and created a new custom topic in virtual agent designer. In that I setup a script to mark it close abandoned. B...

abc_001 by Tera Contributor
  • 947 Views
  • 1 replies
  • 0 helpfuls

Hide Activities from the notes tab

Hi Community, How to hide activities from the notes tab when a checkbox is checked. I am able to hide the complete incident when this checkbox is checked if user is not the member of a group but these activities are showing under notes tab when this ...

verify whether change request copied or not?

If user creating a change request via copying the change by 'Copy Change' UI action, in this case is there any way to know the difference between which is the original change request and which is the copied change request?

Resolved! Catalog request

I have catalog requests that business users can use and when they are making the request for themselves Manager look up works fine but when they try to request it for someone else the Manager look up fails in the shots Danny is the logged in user loo...

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Flow designer missing variable value

Hi All, i trust this email finds you well. SITUATIONi created a catalog item which contains a variable called "action" (select box). The variable itself has no choices, but choices are added/removed via client script.I also created a flow to automate...

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El Cuchi by Tera Guru
  • 743 Views
  • 1 replies
  • 0 helpfuls

isInSchedule() returning incorrect results

I have a change freeze schedule starting 28th March-2nd April and the timezone is Australia/Sydney. I have created a change request with the start and end date as 27th March. The change Now isInSchedule is returning true. This is giving unexpected re...

Madhu5 by Tera Contributor
  • 768 Views
  • 1 replies
  • 0 helpfuls

Resolved! Integration Check

@Sohail Khilji  @Dr Atul G- LNG  @Ajay1195 @Community Alums  or anyone else please help me integration with SAP HR via batch job that loads manager/department/business unit. Where are the ways we can Check the Integration set up is already there are ...

ARAVINDA11 by Tera Contributor
  • 2695 Views
  • 14 replies
  • 1 helpfuls

Resolved! How to create the flow

Hi,How I can create a Flow such that when a record in created in the table- Approval goes to the Creator’s Manager.Give me the complete steps. and also the testing steps 

1__SathvikT by Tera Contributor
  • 3142 Views
  • 2 replies
  • 3 helpfuls

OnSubmit Client script validation on catalog item

Hi All, I have written a client script to validate the response from an API, if the response is False then it should return false and not allow user to submit the form. But it is not working as expected, Please suggest. function onSubmit() {    var e...

Ankita9793 by Tera Contributor
  • 1421 Views
  • 2 replies
  • 0 helpfuls

Resolved! Visual Task Boards - Multi Select Cards

Hello,Is it possible to select multiple cards at once to drag and drop them to a new lane? My goal is to assign multiple incidents at one time to the same user.I saw a post with this same question from 5 years ago (the answer was no) but haven't seen...

Jared13 by Tera Contributor
  • 1386 Views
  • 2 replies
  • 2 helpfuls