Edit Button in the group Member related list on group form not working
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04-02-2024 08:13 AM
Hi Team,
There is a requirement in our project that only Group Managers having ITIL role should be able to add/remove users to the group apart from user_admin role.
For this I have created 3 Create ACls and 1 delete ACLs and 1 BR and this works fine. But the problem is the user who is not a manager or if manager field is blank on the group form, they are able to see the Edit button on the related list Group Members and when they try to add/remove users they are not able to that is fine.
But we want then to restrict viewing of Edit button
To restrict the visibility of Edit button, I have written List Control script for Omit Edit button, it is visible only when a loggedin user is either a group manager or is having user_admin role .
But now when the group manager logs in to servicenow and click on the Edit button he gets the message as "Action not authorised"
Below are the 3 Create ACLs:
1st ACL:
2nd ACL:
3rd ACL:
Business Rule:
Before Insert BR:
List Control Script:
Can you help solving this error?
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07-22-2025 08:27 AM
Hi
I am facing the same issue. Are you able to find the solution