Walk-up Experience appointment scheduling

[Mark Cole1]

Is it possible to config a location to allow a service desk agent to create an appointment but not show the location on the portal.  Basically, only agents could schedule - not end-users.

Thanks - Mark.

[White Wolf]

Go to

- Walk up location

- Choose the location

- Choose Nav to the management tab

- Set Appointment delegation view.

your requirement is counterproductive to say that you don't want a user to be able to book an appointment with the WUE, if you use the ESC Portal just provide it to all and empower your customers to self help.