We need to sync from ServiceNow to Azure Devops

B Ashok
Tera Guru

‎03-14-2025 07:02 AM

Hello Team, 

 

We have Agile Development plugin insatlled , We need to integrate between ServiceNow to Microsoft Azure DevOps.

 

We need to sync from ServiceNow to Azure Devops whenever new RITM automatically the work item created in Azure Devops and state and work notes sync happens bidectionally.

 

How can we acheive this requirement based on assignment groups?

 

As we have plugin alread installed I need to acheive this via Integration hub, but not sure from where I need to start establishing the connection b/w the two systems.

Thanks

Ashok

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Mathieu Lepoutr
Mega Guru

‎04-18-2025 04:43 AM

Dear @B Ashok 

 

Since you’re looking to sync RITMs from ServiceNow to Azure DevOps with bidirectional updates (state and work notes) and filter based on assignment groups, Exalate could be a good option. It supports flexible, bidirectional syncs and can be configured to work with conditions like assignment group.

 

It might save you time compared to building everything from scratch with IntegrationHub.

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