tables
Hii, I have created a field named "Stage" in my incident form which is "Table name" type. I want to show only those tables in it which name contains sys_import_set. How to configure it?Thanks in advance
Forum Posts
Fix script to set task state with "closed - skipped" status
Hi All, I have a requirement to set the state of the task to "closed - skipped" from backend. After setting the closed by and updated by shouldn't be disclosed. How to achieve this?
Importing data from import set Vs inserting data using json object
Hi Community, We have come across situation where we have to convert json payload to csv file and insert the data from csv into target table using import set. However, I want to know what are the advantages and disadvantages of inserting data directl...
business rules
Hii, I have created 2 custom tables named as Accounts and External Accounts. External Accounts is in the related list of Accounts. I want to put a limit on the recors creation of external accounts. if it surpasses the limit of 4 records or more than ...
Connecting Okta to SNOW Instance
I have a customer who wants to know how they can successfully connect their SNOW instance with Okta
How to write script in ask for approval action in flow designer
I have to write the following script in flow designer for asking approval -answer = [];var gr = new GlideRecord("sys_user");gr.addQuery("sys_id", current.request.requested_for);gr.query();if (gr.next()) { var band_level = gr.u_band_level; var b...
Resolved! Hide "Actions" on incident form in service portal
Hi! I have a requirement to hide "Actions" on incident form in service portal when state is Rejected. We want the same behavior as when incident state is Cancelled. Can anyone help? Thanks!
Resolved! Creating Request/RITM and SCTasks from Table
I have a table (u_windows_upgrade)That has 4 columns The first 3 are referenceu_useru_computeru_entity The last is a choiceu_replace_or_upgrade It is being populated by an excel uploadThat part is fine I have a catalog item with the sys_id c0e114071b...
Resolved! Populating catalog item variables on the "Request Opened" email notification
I am attemping to add the catalog item variables onto the "Request Opened" email notification. Here is what the RITM's output as... the questions appear as "undefined" and any answer which is a reference lookup shows its sys_id value instead of the d...
Measuring File Delivery using Service Offering Commitment
Currently On Vancouver and seeking a solution to measure file delivery by using Service Offering Commitments. Assuming it has something to do with commitment type = SLA?
Business rule not displaying Error Message on Record Insert on HR table when insert action is abort
Hi, I am trying to display an error message via below code in a BR on HR Case table, when some conditions are passed. gs.addErrorMessage('test');current.setAbortAction(true); However, instead of printing error message, system showing 'Failed to inser...
Resolved! create a custom view
I have created a new View named (New View) on my catalog task table. i want this view should be automatically be set when catalog task assignment group is "IT Application". How to configure it?
Report
hello everyone,, i am not able to see "ADD TO GUAGE " option sav in my created report pls help to solve the problem,...
In Change request the for Normal change the planned start date should not be less than 3 businessday
In a normal change request The planned start date should be set to 3 business days and if a user tries to select a past date before the planned start date auto populated then a error message should popup. For example if I raise a change request today...
