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Resolved! client script

scenario on incident form I want to show a pop with OK or Cancel if click on OK, an incident will be created if click on Cancel not able to create an incident what is the approach to achieve this?  

remove the VA topic

how can i remove this option from the below topic, this option i am getting when id type the end keyword.  

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hemantnh by Tera Expert
  • 194 Views
  • 1 replies
  • 0 helpfuls

Resolved! Platform Analytics - Pivot table

I need to create a pivot table with month name and year (sorted in ascending order) and configuration items as rows aggregate by count, The problem is can I have a datetime column start time which should be represented as mmm yy format (Jan 24 etc......

Stimson by Tera Contributor
  • 510 Views
  • 1 replies
  • 1 helpfuls

Resolved! SLA(RESOLUTION)

hello i had put pause condition to sla as the state is ON HOLD and RESOLVED but sla is working for ON HOLD condition but not for RESOLVED condition. pls help me with the issue   where I went wrong. 

Resolved! LookUp Select box variable value should show Sys Id

Hi all, In record producer , I have created a variable of type: Lookup Select Box , referring to the "sys_user" table.Also given the reference qualifier , where I need to get the members of the particular group to be shown.So when I select any value ...

Sruthi18 by Tera Contributor
  • 1178 Views
  • 2 replies
  • 1 helpfuls

Resolved! How to get "Import" option without "admin" role

I have below roles:import_schedulerimport_transformerimport_adminimport_set_loader But I am not able to see "Import" option (List view of  table > Right click on Column Options > Import).  I want to import Excel / CSV file data and create a new recor...

Community Alums by Community Alums  
  • 2285 Views
  • 3 replies
  • 2 helpfuls