We want to remove one catalog item from the child topic.

[rutik_Wadhawane]

 As the child topic had one catalog item, we removed it from connected content, but it will still appear on portal global search. I need an appropriate answer.  

[Deepak Shaerma]

hello @rutik_Wadhawane 

 1. Update the Search Index

ServiceNow uses indexed data for the Global Search capability. If an item was recently removed or its association changed, the search index might not have updated yet to reflect these changes.

- Manually Update the Index: You can manually request the system to update its search indexes. This is done through the platform’s search administration. Navigate to System Definition > Text Indexes. Find the relevant index (for Service Catalog, it might be related to the sc_cat_item table or another connected content table) and use the action to “Rebuild” the index. Keep in mind that rebuilding indexes can be resource-intensive and might impact system performance, so plan accordingly.
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Thanks & Regards 
Deepak Sharma 

[rutik_Wadhawane]

We have same access on Dev . Can you please suggest any other way

[rutik_Wadhawane · Accepted solution]

Any Update on this?