what are plugins and why we use it?

sandhyasnow · ‎02-16-2025

Mimi Edet · ‎02-16-2025

Plugins are software components that provide specific features and functionalities within a ServiceNow instance.

Why Do We Use Plugins?
To Enable Additional Features
To Extend Functionality – Plugins introduce new tables, fields, scripts, and automation that support specific use cases

To Improve Integration – Some plugins provide connectors or APIs that allow seamless integration with third-party

You can find more information about plugins here 👉 ServiceNow Plugins

Regards,

Mimi Edet

LinkedIn: https://www.linkedin.com/in/edet-promise/

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Harish Bainsla · ‎02-16-2025

HI @sandhyasnow

A plugin is not standalone. It provides feature enhancements to installed applications.

https://youtu.be/PQ6WNqCmIuk?si=Q07ppBfQQ1PpaYt1

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